Privacy Policy
Effective Date: December 19, 2024
At Easy Shop 360 Ltd ("Shaolin Hub," "we," "our," or "us"), we prioritize your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including our website (www.shaolinhub.com), mobile application ("App"), and any associated services (collectively referred to as the "Service"). By accessing or using the Service, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our Service, including:
1. Information You Provide
Account Information: Name, email address, username, password, and other information when you create an account.
Profile Information: Photos, preferences, and other details you add to your profile.
Payment Information: Billing address, payment method, and transaction details for purchases.
Communication: Information you provide when you contact customer support or engage with us via email or chat.
2. Information We Collect Automatically
Device Data: IP address, browser type, operating system, device identifiers, and mobile network information.
Usage Data: Details about your interactions with the Service, such as pages viewed, time spent, and clicks.
Location Data: Approximate or precise geolocation data, depending on your device settings.
3. Information from Third Parties
Social Login: Information from third-party platforms (e.g., Google, Facebook) if you sign in using those services.
Advertising Partners: Data from advertisers to provide tailored advertisements.
Payment Providers: Confirmation of payments and related details.
How We Use Your Information
We use the collected information for the following purposes:
To Provide and Improve the Service: Personalize your experience, process transactions, and deliver features.
To Communicate with You: Send updates, newsletters, and responses to inquiries.
To Ensure Security: Detect and prevent fraud, unauthorized access, and other security issues.
To Conduct Marketing: Deliver personalized advertisements and promotional materials.
To Comply with Legal Obligations: Meet regulatory requirements and respond to lawful requests.
How We Share Your Information
We may share your information in the following ways:
1. With Service Providers
We engage trusted third parties to perform functions on our behalf, such as hosting, analytics, and payment processing.
2. With Advertising Partners
To provide tailored advertising, we share certain usage and device data with advertisers and ad networks.
3. For Legal and Safety Purposes
We may disclose information when required to comply with legal obligations, protect our rights, or prevent harm.
4. With Your Consent
We will share your information with third parties when you have given explicit consent.
Your Choices and Rights
We provide several options to manage your personal information:
Access and Update: You can review and update your account information directly in your profile settings.
Delete Your Data: Request deletion of your account and associated data by contacting privacy@shaolinhub.com.
Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link in the email.
Cookie Preferences: Manage cookie settings through our Cookie Preferences page.
Limit Tracking: Adjust browser or device settings to limit data collection.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
Data Security
We implement technical, administrative, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at privacy@shaolinhub.com.
International Data Transfers
Your information may be transferred to and processed in countries outside your place of residence. We ensure appropriate safeguards are in place for such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised version. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@shaolinhub.com
Mail: Easy Shop 360 Ltd, International House, 195-197 Wood Street, London, E17 3NU, United Kingdom